The
re-invention of a paradigm OR going forward by going backward.
In the not to distant
past being a "craftsman" was noble accomplishment, today it mostly suggests
the menial. Similarly an Architect was a "master builder" but now
he's the "designer." This was more than a change in terminology
it was a fundamental change in roles and responsibilities. What's
done is done the remaining question is: where do we go from here?
It is not enough
to simply redefine the relationship with a new euphemism and it is not
possible to return to the old paradigm but it is possible to create an
environment and develop the mind set of the master builder. A mind
set uniquely focused on maximizing the value of the built environment.
The concept of Design Build is one such attempt.
Design Build from
the client's perspective:
If the term "Design
Build" had been used fifty years ago it would have been considered redundant,
but today design is treated as a separate profession from building and,
paradoxically "Design Build" sounds sort of like "cats and dogs living
together." How two components of the of the same process have ended
up in a struggle for dominance must be at least partially understood before
they can be effectively remarried.
One issue is the
increasing complexity of building technology and the resulting trend towards
increased specialization. Another issue is a more knowledgeable cost
driven marketplace. Another is the intrinsic difference in focus
between the conceptual/programatic design environment of the Architect
and the concrete reality of the builder. And another is the diminishing
status of the practitioners of the practical and the growing elitism of
the abstract and conceptual.
The paradox is
that buildings are both very conceptual and highly technical objects that
require the dedicated and active participation of every level of the work
force, technical and non technical, professions or trades. Buildings
may be conceived with complex abstractions but to be successful they must
be clear and effective expressions of reality. Roofs must keep out
the rain, structures must resist earthquakes, and bathrooms must accommodate
the handicapped.
In today's typical
relationship the Architect is contractually expected to be the client advocate,
the interpreter of the documents that he, his consultants, and his client
create. He is also expected to be the intermediary between the owner
and the contractor, the interpreter of the documents that describe the
end product. The contractor is the executor whose task is to follow
orders with no contractual obligation to contribute to the design at the
same time burdened with the responsibility to turn the concept into concrete.
The Architect is the expert on the "big picture' with little responsibility
with the how of building and consequently little concern for that simple
fellow the builder who is a necessary but unpleasant part of the building
process. Fortunately the reality is different almost in spite
of itself; a partnership, though sometimes uncomfortable, out of the necessity
of survival, exists between the practical and the conceptual.
The old way, the
master builder way, was a seamless and continuous "design process" from
conceptualization to the last coat of paint. Responsibility and authority
wore the same hat, the technical was married to the conceptual, and all
of the participants were a team linked by a common goal.
The way it works
today is to have three or four [or more] independent "teams" connected
only by a chain of "command", isolated by a voluminous contract, all struggling
to reach the end at the same time and with the same expectations.
The "purpose" [the design], of necessity in this sort of relationship,
is finished before the builder even has contact with it, virtually isolating
him and all of his experience and expertise from the planning process.
Each entity has its own agenda, the designer; his "vision", the owner;
the "bottom line", and the builder a profit, yet even as adversaries they
are bound to the same end.
The Architect
is compensated as a percentage of an estimated cost, the builder a lump
sum, and the owner gets the use of the end product and maybe a profit on
that use. The Architect's fees increase as construction costs
increase regardless of the amount of his actual work, the builder must
create an end game, with limited information. in order to "win" the contract,
and the owner must leverage his purse strings against the conflicting agendas
hoping that the result will be close to useable [forget about exceptional].
Recognizing the
existence of a problem without identifying the cause some developers/owners
have gone another route but instead of improving the process [and giving
up some control, heaven forbid!] they introduce another element: the construction
manager. This helps, sort of, as a reactive solution to conflicts
but does little to improve the value of the final product. The fundamental
elements remain: a completed before the fact "design", a rigid contract,
and one more entity charged with following the same orders.... one
more layer of management and a lot more distance from the opportunities.
hmmm.. the building process has changed from one layer of management
to three or four, all with the same basic responsibility, that's
a lot of managers.
A slightly more
insightful solution is to reduce the complexity of the process with a negotiated
construction contract where the builder at least gets a hearing.
Big improvement... hmmm, the beginning of teamwork, ask and listen [at
least a little], however the system remains substantially the same, a little
more process friendly perhaps but much the same. Still it is an improvement
and the end user can expect a little more value for his money and probably
less hassle.
The really "revolutionary"
approach to building is "Design Build" [moving forward to the past].
Design that accepts
the building process as one of the primary criteria, that brings together
the vision and the execution, is the ultimate service to a client.
The "how to" are considered on the same page as the "what." The client
is provided, at the front end, with all of the tools necessary to completely
understand the consequences of a project, without having to wait until
the bidding [or negotiation] process [or the completion of the project].
At every level responsibility is assumed by the authority which, as any
effective business manager knows, is the best and most effective management
strategy.
The perceived
down side is that with all of the "apples in one cart" the owner has given
up some of his control [there's that word again] and the checks and balances
[micro management?!] present with all of the layers of managers.
But... the down side is also the upside; he has gained a vastly more efficient
and effective organization with the potential to make more timely, intelligent,
and effective decisions. [funny how similar this seems to what has
been happening throughout the business world since the early 80's]
At its core The
"design build" decision is an opportunity to build an effective trust based
partnership between the designer and builder.
With the change
in responsibility inevitable In the concept of Design Build a couple of
other important questions enter the picture: Can an Architect really
manage both design and construction without compromising his relationship
with the owner, and, can an Architect really be a contractor?
Can the contractor deal effectively with the conceptual? Can the
conceptual and the practical live together? Unfortunately, in practice,
the answer is frequently no to all of the above. But it doesn't have
to be no in fact it is actually easier for it to be yes. It is possible
to build and organization where all of the elements can function in sympathy.
The conceptual needs the practical if it is to see the light of reality
and the practical needs the direction of vision to have a purpose.
Obviously there
can be no front-end guarantee about the success any of this, or for that
mater about any relationship. Each extreme must have a more than
little sympathy with and respect for the other and be willing to share
the responsibility of a joint venture if a design build relationship is
to succeed. However, but you can be assured that the more contracts
there are, the more managers there are, and the more layers of managers
there are; the more the opportunities for misunderstanding and errors and
the more the opportunities for increasing the cost.
Design Build from
the Architect's and Builder's perspective
Design Build is
not so much a methodology as it is a culture and a mind set. It involves
an extraordinary [by today's standards] blending of the conceptual with
the execution. Design Build requires cooperation and shared ownership,
it involves and exceptional amount of mutual understanding between the
"designers" and the "builders" even to the point that the distinction becomes
blurred; and therein lies the biggest obstacle for the potential design
builder.
Today's typical
Architect is a dreaded presence at the construction site and the typical
Builder is an obstacle to be overcome for the Architect. In the extreme
the builder must ignore his experience and knowledge and bend to the will
of the Architect without giving up responsibility for the success of the
end product. All too often the conclusion is award winning designs
with leaky roofs and a plan that bends the user to its will. While
design build is no guarantee of good programmatic design, or of roofs that
don't leak, it does create a potentially more cooperative design environment
and it is an attitude that is more sympathetic to the concerns that allow
a building to survive its expected life cycle with a minimum of cost and
a high degree of performance.
Design Build is
more than bringing the contractor under the Architects authority or the
Architect under the Builder's , it is bringing both under one spirit.
The construction
of buildings could be said to have three major responsibilities: Conceptualization,
Communication, and Execution. Each area is distinct and each
equally important. Good conceptualization means consideration
of all aspects of the building process including a sensitivity to materials,
technology, methods of construction, and the programmatic needs of
the client. Knowledge of the how of a building, at the earliest conceptualization,
affects all of the remaining planning processes in sometimes subtle but
always profound ways.
Understanding
the systems that comprise a building leads to early accommodations that
minimize the efforts of the various technical specialists, maximize the
efficiencies of the building systems. and simplify their construction.
It also means that the programmatic requirements of the client are allowed
more of an opportunity to shape their future home rather than adapt their
functioning to it. Louis Sullivan's notion of form following function
is the paradigm of a good design process and the test of its success is
how much the function has to adapt to the final form.
In today's Architectural
practice with CAD, CD libraries, and electronic transmission of data, isolation
from the reality of construction is compelling. The renderings of
the recorded image are more real and more precise than reality. No
human hands touch the final product, no rain days, no dimension limitations,
no wear and tear, overtime, and no human idiosyncrasies interfere with
the vision. Life is all sunshine and roses, no matter how complex
the problem some abstract electronic fix can be found and instantaneously
implemented. But at some point the abstraction and reality have to
come together and this takes cooperation, understanding, and above all
the kind of ownership that comes from a partnership.
A 500 page specification
spelling out every aspect of construction site life handed to a contractor
as law is not a partnership. More pictures and more details and more
specifications do not create a partnership any more than they can contain
all the choices. Partnership is created by a sense of ownership and
ownership comes, at least in part, from authority being connected to responsibility.
Good communication
means that the intent is sufficiently clear, concise, and correct to facilitate
the accurate and fluid execution of the concept within the context of familiar
and efficient methodology. While the documentation process
is generally the accepted responsibility of the Architect the communication
process is a shared one. Appropriate [good] communication considers
all aspects of the process including the native and anticipated cultures
of the various participants, budgets, antipathies, infrastructures, and
organizational structures. It is a significant and often neglected
part of every project whether visionary or common in much the same way
that it is in every business enterprise. Effective communication
follows the shortest path to its object and is diminished in direct
proportion to the length that it must travel.
Good execution
means that appropriate technologies support the program and appropriate
methodologies are used to implement them. This is the paint that
fills the canvas, the substance that supports the program, and the cost
that must be mortgaged, it is ultimately the material that makes the concept
work. Good execution depends on good communication of sound
materials and methods. Good Buildings depend of both good conceptualization
and good execution.
When you look
to improve a product the item at the top of the list to improve is the
process. All industries have faced the same challenge in recent
years and found many of the same answers, to the point of creating an almost
meaningless litany of dogma: Flatten the organization, empower the employees,
build ownership throughout the organization, recreate the link between
authority and responsibility, and put the decisions in the domain of those
most capable of making them. Design build is one of those dogmas,
a simple sounding common sense solution but at the heart of it a very complex
and difficult one to effectively and fully integrate. Bringing
together the conceptual with the concrete is very much like "cats and dogs
living together." It is not enough to simply put the whole process
under one leadership what is required is a profound change in attitude
of all of the components of the process.
The attitude at
the core of the decision making and creative process is what must change.
That change is more profound than simply one of organization, it is one
of technique, it means different priorities and a completely different
thought process.
The making of
a built environment is one process and needs to be looked at as one process.
The Architect and Builder are components of that process dependent on each
other for the success of the total . They are not independent of
each other they are interdependent. When building is considered
as one process the necessity of a separate, formalized, contractual
communication process can be reduced to the minimum, decisions become less
complex, responsibility is shared, authority attached to responsibility,
adversarial relationships minimized, and a better more competitive
and less costly product is produced.
"Design build"
is not a separate unique specialized approach to making buildings, it is
THE way all good buildings are made regardless of the contractual or organizational
commitments of the components; whether they are a group of separate organizations
working under the umbrella of an "owner contractor" agreement or
one organization containing all of the elements. "Design build" is
an attitude not a thing. "Design build" means sharing resources,
skills, responsibilities, and allegiance.
The attitudes
and sympathies of the "design builder" are essential for all building professionals
if they are interested in creating the best value. What is more important
is that they may even be a fundamental requirement of survival.
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